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Help Desk
Contact Us

brought to you by
Academic Media Technology
Capital Community College
950 Main Street, Suite 1031
Hartford, CT 06103
860-906-5030

 

For 24 / 7 support
 Contact the CT Community College System Online Support Center at 1-866-940-1928.

 

 

 

Roadside Assistance for Faculty
Workshops, Downloads, Training & Other Resources
Plug-Ins for Free Downloading

Is your browser freezing when you use Blackboard Vista?
Download these step-by-step instructions to avoid this problem in the future.

Blackboard Vista Help
 • Contact information for help with Blackboard Vista
When sending an email or leaving a voice mail, please be as detailed as possible with your Blackboard Vista issue. Include the following information: Your full name, Banner ID number, operating system, browser name and version, date & time that you encounter problem, and a detailed description of what is happening or not happening in Vista.

@CAPITAL Spring Semester Hours

     Need help after hours? Contact the
   CT Community College System Online
   Support Center for assistance 24/7  >>>

Face-to-face – Room 1031
      Mon., Tues., Wed., & Fri. – 8am to 5pm
     Thurs. – 8am to 7pm
Email:
     ca-media@ccc.commnet.edu
Phone:
     860.906.5030
FAQ's and Troubleshooting
     for FACULTY or for STUDENTS.
 


 

 For help, evenings, weekends & Holidays:

Contact the CT Community College System Online Support Center, via email, chat or by phone at 1-866-940-1928.
How do I ...?
• Enable pop-ups? Download this PDF for directions. This document does not cover anti-virus software or spam filters. Please refer to the software's help or support information.
• Fix problems with AOL or SBC Globalnet and myCommNet
• Reset or find more information on NetIDs.
 • Take a screenshot and send it in an email
• Find out if an online class is right for me
• Get tips on being a successful online student

Other Topics
 • Download plug-ins

Hands-on-Help in Room 1031
Visit Academic Media Technology to use our faculty workstations to prepare materials for Blackboard Vista.  Our PCs have scanners and media software that may not be available in your own office, such as Photoshop Elements, Toast, and Camtasia.  We can also do one-on-one or small group training.  Call or e-mail us for appointment.

Free Software Downloads
Microsoft Internet Explorer (Win/Mac)
Windows Media Player (Win/Mac)

Other free Vista downloads - Visit  http://d2.parature.com/ics/support/default.asp?deptID=8134