Blackboard Vista @Capital

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Blackboard Vista Courses

For Students

For Faculty

Resources

brought to you by
Academic Media Technology
Capital Community College
950 Main Street, Suite 1031
Hartford, CT 06103
860-906-5030

For 24 / 7 support
Contact the CT Community College System Online Support Center at 1-866-940-1928.

College Courses Anytime, Anywhere

Announcements

MyCommNet and Blackboard Vista will be offline beginning
12:01am July 17th through Noon July 20th. Please plan accordingly!

Are you having trouble accessing content in your Blackboard course?
Please clear the cache in your web browser and reset the trusted sites.
Follow this link for directions.

Is online learning right for me?
Watch this video to help you find out if an online course is right for you.

Run this browser tune-up to make sure your computer is optimized for use with
Blackboard Vista. Please follow directions for any red X's that appear.

Blackboard Vista Help
• Contact information for help with Blackboard Vista
When sending an email or leaving a voice mail, please be as detailed as possible with your Blackboard Vista issue. Include the following information: Your full name, Banner ID number, operating system, browser name and version, date & time that you encounter problem, and a detailed description of the what is happening or not happening in Vista.

@CAPITAL Beginning January 5th

Face-to-face – Room 1031
     Monday through Friday:
    8:00 am to 5:00 pm
Email:
     ca-media@ccc.commnet.edu
Phone:
     860.906.5030

FAQ's and Troubleshooting
for FACULTY or for STUDENTS.

   Need help after hours? Contact the
   CT Community College System Online
   Support Center >>>

For help, evenings and weekends:

Contact the CT Community College System Online Support Center, via email, chat or by phone at 1-866-940-1928.

Blackboard Vista Support
Blackboard Vista Support links to Student FAQs, Faculty Training & Troubleshooting, and Help Desk.
myCommNet: Login and Password Issues
myCommNet login (NetID), password help links to reset forgotten passwords, and more connection information.
College Contacts, Self-Service, Library Off-Campus Proxy, or Other Issues
Access to on-campus help with Self-Service, Library Off-Campus, and all other information.

How do I ...?
• Download Microsoft Office files in Internet Explorer. I keep getting bumped back to the Blackboard entry page.
• Enable pop-ups? Download this PDF for directions. This document does not cover anti-virus software or spam filters. Please refer to the software's help or support information.
• Fix problems with AOL or SBC Globalnet and myCommNet
• Reset or find more information on NetIDs.
• Take a screenshot and send it in an email
• Find out if an online class is right for me
• Get tips on being a successful online student
• Check out a sample course (follow the directions on this link to access a sample Blackboard course)

Other Topics
• Download plug-ins
• Knowledge base (FAQ's)

Media Library
The Online Classroom

The Online Classroom is a video that showcases the many advantages Blackboard Vista provides to both students and faculty at Capital Community College. Blackboard Vista is a robust online course management system used by all twelve of the community colleges in the state with comprehensive course preparation and management capabilities for faculty, and the ability to deliver state-of-the-art online learning opportunities to our students. The video features faculty and students from throughout the system, and was produced by Capital's own Academic Media Technology department. Portions of this video were shown during the keynote address delivered by WebCT CEO Carol Vallone, at the July 2005 WebCT Users Conference.

• Watch in Real Player -- download Real Player if needed
• Watch in Windows Media Player -- download Windows Media Player if needed


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