AMT | Online Learning

TECHNICAL SUPPORT

Academic Media Technology
Capital Community College
Hours
     Mon. - Thurs.: 8am - 5pm
     Fri.: 8am - 4:30pm
Face-to-Face
     Room 1031
Phone
     860.906.5030
eMail
     ca-media@ccc.commnet.edu

CTDLC

Connecticut Distance Learning Consortium (CTDLC)

Hours
     Mon. - Thurs.: 8am to 10pm
     Fri.: 8am to 8pm
     Sat.: 8am to 4pm
     Sun.: 10am to 8pm
Web
     http://www.ctdlc.org/help
eMail
     support@ctdlc.org
Phone
     860.832.3887
     1.866.462.8352 (toll-free)

Outage Log for Blackboard Vista
Outage Log for my.Commnet.edu

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ANNOUNCEMENTS

EVERY THURSDAY
Blackboard Vista will be
offline for maintenance
between 6:00am-10:00am

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ACADEMIC LINKS

Online Learning Help
See the column to the left for help desk hours and contact information.

When sending an email or leaving a voice mail, please be as detailed as possible with your Blackboard Vista issue.

Please include the following information:
• Banner ID number (NetID)
• Your FULL name
• Operating system
• Browser name and version
• Date & time that you encounter problem
• A detailed description of the problem in Blackboard Vista

If you help to determine your computer's software, click on this Browser Check to help you. We suggest that you print the page for reference.

Most common trouble-shooting issues

Disable Pop-ups
AOL & SBC Globalnet issues
Reset my NetID
Take a screen shot
Download a plug-in

MORE FAQ's