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Associate in Science Degree Program

Computer Support Specialist
Distance Learning

Students can now earn an Associate Degree in Computer and Information Systems, Network Administrator or Web Publishing Option, through ONLINE courses. The courses are offered by Capital, Gateway, Housatonic, Manchester, Middlesex, Naugatuck Valley, Northwestern, Quinebaug Valley, Three Rivers, and Tunxis Community Colleges.

Individuals seeking a degree must first be admitted to the program at Capital. To enroll in specific courses, follow the registration procedures for the individual college offering the course.

Downloadable course schedules, admissions, and registration forms are available by visiting www.ccc.commnet.edu, and selecting "Information Central."
For Distance Learning course information follow the links to Capital Community College's Distance Learning Center.

Distance learning course offerings are constantly increasing and being updated by the participating Connecticut Community Colleges. Please visit www.ccc.commnet.edu for the latest courses available in each category needed for your degree.

Registration information: call the Registrar's Office at (860) 906-5120 or the Counseling Office at (860) 906-5040.

Click here to view the Computer Support Specialist poster.

Learning Outcomes

Upon successful completion of all program requirements, graduates will be able to:

  1. Understand the psychology of the workplace, including attendance, punctuality, initiative, teamwork, privacy, discrimination issues, due process, safety, employee/employer conflict, job descriptions and techniques for working productively with people of diverse cultures and backgrounds
  2. Apply customer service and end-user support principles, including communication skills, telephone etiquette, and courtesy when dealing with customers and individuals lacking a technical background
  3. Understand career paths in the computer support field
  4. Demonstrate a working knowledge of the Internet that includes effective strategies for on line research and correct citation of internet based resources
  5. Describe the features and functions of the major categories of applications software (word packaging, database, spreadsheet, presentation, e-mail, browsers, etc.)
  6. Demonstrate proficiency in installing and configuring software, uninstalling operating system software, configuring software for accessibility by disabled individuals, installing and configuring applications software upgrades, and modifying an operating system
  7. Communicate effectively with clients, verbally and in writing
  8. Understand and apply mathematical and scientific reasoning in solving problems and think critically
Course of Study
Composition
Cred
College
Composition
3
Capital
Intro to Visual Commuications
3
Capital
Literature
Composition and Literature
3
Capital or Tunxis
Mathematics
Statistics w/ Technology
3
Naugatuck Valley
Science
Principles of Genetics
3
Capital
Art
___ ___
Choose one course
3
Humanities
Logic
3
Capital
Social Science
___ ___
Choose two courses
6
Specialized Core (21 credits)
Intro to Computers
3
Capital
Intro to Software Applications
3
Capital
Data Communications and Networking I
3
Capital
The Internet
3
Capital
Intro to Operating Systems
3
Capital
Help Desk Concepts
3
Capital
Internet Marketing
3
Capital
Advanced CIS for Software Support (21 credits)
Web Design & Development I
3
Capital
Web Design & Development II
3
Capital
Advanced Applications
3
Capital
Post Advanced Microsoft Office
3
Capital
Applications Software Support
3
Capital

Visit the college catalog for a listing of appropriate courses to take for each subject, and which college to take them. á

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