Your On-Site Help Desk
for Classroom Technology
and Blackboard Learn
Office Hours - Spring 2016
Tech Support Hotline
For technical/functional issues only
* All hours subject to change.
Academic Media Technology designs, maintains, and administers the
classroom audio-visual presentation systems at Capital. Each room
features presentation equipment that allows instructors and students
to incorporate many different types of materials into a rich, multimedia
Having technical difficulties? Call x5030 from your classroom phone for
immediate assistance (during normal office hours).
College classrooms and labs, conference
rooms, lecture halls, tutoring centers, the Community Room, and the
Auditorium (nearly 90 rooms in all) feature a high-tech "instructor's
station" that includes:
- Networked PC with CD/DVD
- Document Camera
- Multimedia Projector or Flat-Screen Display
- One-Touch Control Panel
- Speakers for amplified sound
Instructors have a variety of options when incorporating
instructional material into their lessons, all displayed on a large screen to the
classroom: videos and music, internet,
Microsoft Office documents, textbook images, CD- and DVD-ROMs, small
objects, newspapers and magazines, and even old-school
transparencies. Instructors using Blackboard Learn to deliver online content
as part of a web-enhanced or hybrid course, can display Blackboard on-screen and give
a tour of the online course environment to students.
Academic Media Technology provides
instructional multimedia design services
to assist faculty in creating audio-visual learning materials that take advantage of
the classroom presentation systems, providing a rich learning experience for students.
AMT also offers small group and individual training to faculty members who wish to learn
more about these systems. Click the image above for an interactive tutorial on the various classroom control systems, or you can contact our Help Desk in Room 1031
Q: I'm in the middle of teaching a class and the equipment doesn't seem to work.
Whom do I call for help?
A: Call us at 5030 from any campus phone (860-906-5030 from your cellphone).
During normal office hours we will respond as quickly as possible.
Q: I want to play a DVD movie, but don't see a DVD player... what do I do?
A: You can play DVD videos in the computer, using VLC Media Player.
Q: I want to use my own laptop PC rather than the classroom PC... can I
connect it to the projector?
A: Yes. There are connection ports on the control panel for VGA and
mini audio cables. If you don't have your own, you can borrow them from AMT
for your class period.
Q: My students are giving presentations in class and I'd like them videotaped...
can you help?
A: Yes! Please call, e-mail, or visit us in person to schedule this
service in advance with a department member.