Your On-Site Help Desk
for Classroom Technology
and Blackboard Learn

Room 1031 | 860-906-5030
CA-Media@CapitalCC.edu

Office Hours, Summer 2013
Mon-Thu.................8:00am-5:00pm
Friday.....................8:00am-4:30pm
Sat/Sun/Holidays.................Closed

Blackboard Learn Off-Site
Tech Support Hotline...
1-860-493-0221
For technical/functional issues only.
Monday-Thursday.............8am-8pm
Friday..............................8am-5pm
Sunday............................1pm-9pm

Questions about course content should be directed to the instructor.

Some tech support solutions may require that you provide a screen shot of your computer to help us solve the problem. Here's how.

Also visit the Student Support website at websupport.ct.edu, which includes FAQs, tips/guides, other related support resources, and a web-based form to submit help tickets to the Blackboard Student Support Center.

Bb Mobile icon Blackboard Mobile Learn App
Now Available
With Blackboard Mobile Learn, you'll have instant access to your courses using an iOS®, Android™, BlackBerry®, or webOS® smartphone. Read announcements, check your grades, and view other course content while on-the-go.

While mobile devices provide convenient access to your online courses, they should not be your primary tool for online course activity. You will still need a desktop or laptop computer with supported operating systems and supported browser and java settings. Some course content as presented in Blackboard Learn is not fully supported on mobile devices, and mobile devices should not be used to perform work such as taking tests, quizzes, completing assignments, or submitting substantive discussion posts.*

Visit the ConnSCU Student Support page Getting Started with Blackboard's Mobile Learn app for detailed information.

* Technical support is only available for problems occuring on computers or laptops with Blackboard-supported operating systems, browsers, java and settings.

Academic Media Technology, Capital Community College, 950 Main Street, Hartford, CT 06103
Room 1031   ||   860.906.5030   ||   ca-media@ccc.commnet.edu